Frequently Asked Questions
Learn what makes our jewelry an exquisite choice.
Pricing:
Our pricing varies depending on the materials (solid gold, gold-filled, etc.), design intricacy, and the specific piece. For detailed pricing on a private event fill out the form here.
Return Policy:
-
Heirloom Jewelry: LIFETIME GUARANTEE. If your jewelry piece breaks or tarnishes contact our Support Team for a full refund of your piece.
-
Permanent Jewelry: Our commitment to quality extends to our permanent jewelry. In the rare event that a piece becomes unwelded within two weeks of purchase, we offer a re-welding service to ensure its longevity and your satisfaction. Reach out to us within this timeframe for prompt assistance.
WHat is Permanent Jewelry?
Custom-fit jewelry that is welded on through a quick and easy process. This no-clasp option makes wearing jewelry effortless.
Differences between solid, gold filled, and gold plated
-
Solid Gold: Jewelry made entirely of the specific karat of gold indicated (e.g., 14k, 18k, 24k). It's beautiful and doesn't tarnish quickly, but it has more susceptibility to damage.
-
Gold Filled: A layer of gold is mechanically bonded to a base metal. Gold-filled jewelry has 100x more gold alloy than gold plated with a thicker layer of gold, making it more resistant to tarnishing and wear.
-
Gold Plated: A thin layer of gold is electroplated to a base metal. It's more affordable but will wear off, revealing the base metal underneath.